Due to the custom nature of our products, we do not accept returns or offer refunds. Please note the following policies:
- Courier Issues: We are not responsible for any courier-related delays or lost items. Please contact the courier service directly for assistance with such issues.
- Printing Accuracy: Ensure that all customizations (logo, text, colors) are accurate before submitting your order. We are not responsible for errors in the submitted design or text.
- Quality Assurance: We strive for the highest quality in our products. However, slight variations in size, color, or print alignment are normal due to the handmade process.
If you encounter any significant issues with the quality of the product that are not related to customization errors, please contact us for further assistance.